Specialty coffee in TorontoBay St · York St
Coffee Island Canada

Frequently Asked Questions

Do I need an account to shop?

No. The current website states that checkout is available as a guest.

Can I place an order by phone?

Phone ordering is not offered, but the Toronto team can help guide customers through online ordering.

Where do you ship?

The current FAQ says shipping is available in North and South America.

Can I use multiple shipping methods on one order?

No. Separate orders are required when using different shipping methods.

How do I know my order was received?

The current site describes an email confirmation after an order is submitted.

Can I cancel an order?

Cancellation may be possible during the short period before dispatch. Once packing or shipping has progressed, changes may no longer be available.

Who can I contact with other questions?

Use the contact page or call the Bay Street location at +1 416 90 19 919.

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